Analysis and advice
First overview, then choices.
From a quick scan to a full analysis with a roadmap.
Our role
Your customer sees one organisation, but internally there are often five systems. We map your communication landscape: platforms, suppliers, ways of working and integrations. Then we give independent advice on what to bring together, simplify or leave as it is. We also guide you through implementation and management.
Three steps
Each step goes one level deeper.
Cost check
Is it mainly about costs?
from €395 excl. VAT
Your telephony, mobile and internet costs reviewed. Report within 5 working days.
View the Cost check →Quickscan
Want to know where your communication gets stuck?
€1,495 excl. VAT
A half-day workshop and a scan of your landscape. Your bottlenecks and quick wins in about a week.
View the Quickscan →Deep dive
Facing a major choice or replacement?
from €4,950 excl. VAT
A full analysis in 3 to 4 weeks, with target architecture, business case and roadmap.
View the Deep dive →Moving on to the next step, or placing an order through Cloud Avenue within 3 months? Then we credit the full price of the previous step.
Know what you're overpaying.
Telephony, mobile and internet reviewed, with your savings per year.
Our role
You send us the invoices for your telephony, mobile, internet and licences. We map all costs, look for duplicate or unused services and expensive contracts, and advise how to make it simpler and cheaper. Independent: the report also includes options that don’t go through Cloud Avenue.
Insight, savings and a plan.
Cost overview
All costs per year: fixed, mobile, SIP, numbers, licences and internet.
Findings
Duplicate or unused licences and numbers, expensive bundles and overlap.
Savings per year
Per finding and in total, with the effort it takes.
Advice and options
Clean up with your current suppliers or bring everything together on one platform.
Contract calendar
When you can cancel or change each contract.
Review meeting
30 minutes on Teams to go through the report and your choices.
Price and approach
Fixed price, within 5 working days.
Check Small
€395 excl. VAT
Up to and including 25 users, one location.
Check Medium
€695 excl. VAT
26 to 100 users or multiple locations.
Larger
Tailored
More than 100 users? Price on request.
You upload your invoices via a secure link in our Microsoft 365 environment, not via the website. We sign a data processing agreement and delete the invoices 30 days after the review.
How the Cost check works
Intake
15 minutes and a short questionnaire.
Upload
Invoices via a secure upload link.
Analysis
Your report within 5 working days.
Review
Going through the choices together.
An overview of your entire landscape.
Platforms and suppliers
Telephony, Teams or Zoom, contact center and the contracts behind them.
Ways of working
How employees call, meet, collaborate and help customers.
Customer contact
Availability, queues, channels and the customer journey.
Integrations
How communication works with CRM, ERP and ITSM.
Costs
Licences, subscriptions, numbers and lines.
Continuity
Outdated systems, expiring contracts and dependencies.
How the Quickscan works
Intake
Goal, scope and who takes part.
Workshop
Half a day with IT and the people who know the work.
Scan
We map platforms, suppliers and integrations.
Outcome
Landscape map, top 5 bottlenecks and quick wins.
How the Deep dive works
Kick-off
Goals, scope and planning.
Analysis
Interviews, processes, customer journey and contracts.
Design
A target architecture with substantiated choices.
Roadmap
Business case, planning and next steps.
Frequently asked questions about analysis and advice
What is the difference between the Quickscan and the Deep dive?
The Quickscan gives you an overview and the main bottlenecks in about a week. The Deep dive goes further, with interviews and a full analysis, and delivers a target architecture, business case and roadmap.
Which invoices do I need for the Cost check?
The last 3 monthly invoices from each supplier for telephony, mobile, internet and licences, with the specifications and, if you have them, the contracts. Call details per number are usually not needed.
How do you handle my data?
You upload via a secure link in our Microsoft 365 environment, not via the website. We sign a data processing agreement and delete the invoices 30 days after the review. We only keep the report.
How long does it take?
The Cost check within 5 working days after we have received all invoices. The Quickscan in about a week and the Deep dive in 3 to 4 weeks.
Who needs to take part?
For the Quickscan, someone from IT and someone who knows the work, for example from customer service or operations. For the Deep dive we also talk to team leads and key users.
What if there's little to save?
Then you know for sure, and you have an up-to-date overview of your contracts and end dates. Useful for your next decision.
Are you tied to a supplier?
No. We advise independently and also mention options that do not go through Cloud Avenue.
What happens after the advice?
The choice is yours, and you do not have to switch through Cloud Avenue. If you have it carried out through us, we also guide you through the migration, implementation and management, with one point of contact.