Quickscan
Want to know where your communication gets stuck?
A half-day workshop and a scan of your landscape. Your bottlenecks and quick wins in about a week.
You get a landscape map, your top 5 bottlenecks and the quick wins. Fixed price: €1,495 excl. VAT.
An overview of your entire landscape.
- Platforms and suppliersTelephony, Teams or Zoom, contact center and the contracts behind them.
- Ways of workingHow employees call, meet, collaborate and help customers.
- Customer contactAvailability, queues, channels and the customer journey.
- IntegrationsHow communication works with CRM, ERP and ITSM.
- CostsLicences, subscriptions, numbers and lines.
- ContinuityOutdated systems, expiring contracts and dependencies.
How the Quickscan works.
Intake
Goal, scope and who takes part.
Workshop
Half a day with IT and the people who know the work.
Scan
We map platforms, suppliers and integrations.
Outcome
Landscape map, top 5 bottlenecks and quick wins.
Moving on to the next step, or placing an order through Cloud Avenue within 3 months? Then we credit the full price of the previous step.
Questions about the Quickscan.
What is the difference between the Quickscan and the Deep dive?
The Quickscan gives you an overview and the main bottlenecks in about a week. The Deep dive goes further, with interviews and a full analysis, and delivers a target architecture, business case and roadmap.
How long does it take?
About a week.
Who needs to take part?
Someone from IT and someone who knows the work, for example from customer service or operations.
Are you tied to a supplier?
No. We advise independently and also mention options that do not go through Cloud Avenue.
Rather look wider or deeper?
Cost check
Is it mainly about costs?
from €395 excl. VAT
Your telephony, mobile and internet costs reviewed. Report within 5 working days.
View the Cost check →Deep dive
Facing a major choice or replacement?
from €4,950 excl. VAT
A full analysis in 3 to 4 weeks, with target architecture, business case and roadmap.
View the Deep dive →Security-opvolging
Want to keep up with security updates?
On requestmonthly, by agreement
Every month the advisories for your SBCs, phones and platforms, with an alert on critical flaws.
View Security-opvolging →